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About us

We’re proud to be different

People, expertise, excellent rates

We offer a unique combination of the right people, expertise, competitive exchange rates and efficient payment processing, all designed to meet your needs. That's why our clients trust us day in, day out, to manage their foreign currency transactions on their behalf. We believe in giving you more for your money.

Who is Halo Financial
Our company – at a glance
Why your money is safe with Halo Financial
Our vision and values
 


Who is Halo Financial?


Experienced: Established in 2004, Halo’s founding directors are actively involved in trading and service excellence. of their international payments.
 
Strategic: We help clients create the right currency strategy for their individual needs, helping to mitigate risk, maximise exchange rate opportunities and protect our clients’ money.
 
Knowledgeable: Our team has a wealth of experience in currency markets, financial services, migration and overseas property, gleaned from many years in top tier and blue chip organisations and working at all levels of the business.
 
We have a point of view: Our currency specialists regularly comment in and contribute to the media, including industry leading financial television news channels such as CNBC, Bloomberg, BBC radio, leading newspapers, magazines online and trade media. See some of our media coverage and comment.

Award-winning: Our search for customer service excellence and positive feedback from our happy customers have led us to win a number of awards: 
  • Feefo Gold Merchant Status for four years and counting… 
  • Best Customer Focus in the Best Business Awards 
  • Commended in Best Money Transfer Provider category in Consumer Moneyfacts Awards four years in a row 
  • OPP Gold Awards for Best Supporting Service – twice 
  • The Re:Locate Magazine Financial Innovation and Support Award
  • Shortlisted for Best Money Transfer Provider in the British Bank Awards
 

Feefo Gold Star Trusted Service Logo      Best Business Award Winner - Best Customer Focus Logo     Gold OPP  Awards for excellence logo     Re:locate Awards logo

Vital statistics – at a glance

Letter
 
  • Halo Financial is an FCA-authorised foreign currency exchange specialist, trading since 2005.
  • 99% of Halo Financial clients would recommend us to family, friends and colleagues. We’re constantly striving to improve this service and get that figure to 100%. Read what our clients think.
  • Our currency specialists are qualified technical analysts, holding industry acknowledged certifications.
  • We are based in Central London – with global reach.
  • We’re a fast growth company – but with a boutique ethos and service, so you get our full attention.

Why you can be sure that your money is in safe hands with Halo Financial

  • Halo Financial is registered as a Limited Company in England No. 5155787 and has been trading since 2005.
  • The company is authorised by the Financial Conduct Authority (FCA) under the Payment Services Regulations 2017, FRN: 528727.
  • FCA regulations state that companies making currency exchanges on clients’ behalf under the Payment Services Regulations have a suitable level of turnover, and company directors must fulfil strict criteria to ensure they are suitable to conduct payment business.
  • Halo Financial is regulated by Her Majesty’s Revenue and Customs (HMRC) as a licensed Money Service Business (MSB), MSB registration No. 12197454.
  • All client funds are held in separate accounts, so your money is kept apart from any operating funds and is protected at all times. We have a secure, two step verification process for all account registrations and currency trades.
  • Halo Financial operates strict Anti-Money Laundering (AML) policies and controls, to prevent against and identify fraud and ensure a genuine client base.
  • Our Currency Consultants hold industry acknowledged certifications, so they can assess the currency markets and what they mean for you and your money.
  • Phone calls, updates, regular notifications and emails are provided every step of the way.
Young beautiful asian woman standing and holding tablet in office

Our Vision and values


Vision
 
We strive to:

Provide industry-leading levels of customer service, ensuring our clients get maximum benefit and satisfaction from our currency services, products and solutions.
Recruit, develop and retain the very best people as they contribute as much to our business success as our very best strategic planning. We don’t give people jobs, we give them careers.
Push technological boundaries for ever greater efficiency and improved customer service.

Values
 
Proactive - The first to meet our clients’ needs by anticipating them now and in the future.
Professional – Knowledgeable, expert, friendly and courteous at all times.
Trustworthy – Upholding the greatest levels of integrity, doing what we say we will, when we say we will. Ensuring regulatory standards and compliance are upheld to protect our clients.
A team – We encourage individual creativity and leadership, but work together for our clients.
Clear – It’s our job to simplify a complex service, making it easy to use and understand.
Dedicated – We believe our services really make a difference. Every client is allocated their own industry-qualified currency specialist, to assess and meet their individual currency requirements.


 
Discover more about our business
 

Reviews

Over 880 recent reviews showing Halo's excellent customer service.
Gold Merchant Status for the fourth year running.
Average Customer Rating:
4.9/5
Independent Service Rating based on verified reviews. Read all reviews
StarStarStarStarStar
good service friendly people
Mr Chris Fenwick - 14th Jul
StarStarStarStarStar
Excellent service, great communication, always a p...
Mr Sascha Platt - 13th Jul
StarStarStarStar
"Good service"
Good rates , prompt service, transfer procedure re...
Mr Ian Short - 13th Jul
StarStarStarStarStar
"Helpful and fast"
They were very clear and confident in their commun...
13th Jul
StarStarStarStarStar
"Great Service."
Quick & helpful service, very good rates. What mo...
Peter Slade - 8th Jun
StarStarStarStarStar
Halo have been efficient and very helpful in all m...
Anne Jefford - 6th Jun
StarStarStarStarStar
Excellent service.....always prompt, efficient and...
Elizabeth Rose - 5th Jun
StarStarStarStarStar
Always a great service. Fast and efficient
Kenneth Lawson - 4th May
StarStarStarStarStar
"Excellent again"
Excellent service again with an excellent customer...
Peter Walter - 13th Apr
StarStarStarStarStar
"Easy to use, easy to understand and no delays"
No fuss, accommodating service whilst we set up an...
Mr and Mrs Faulkner-Shotter - 29th Mar
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