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Frequently Asked Questions

Help! I'm nervous and confused about foreign exchange

Don’t worry, our currency experts are a friendly and patient bunch. You’ll be appointed one of our FX Consultants to carefully explain our services to you so that you understand everything before you make any decisions. You are in control of your money and we are here to help.

How do you help me to save money?

We provide much better exchange rates than the banks (you can receive up to 4% more of the amount being transferred which equates to £4,000 for every £100,000 you transfer), we charge no commission on amounts over £5,000 (which can save you up to 2% of the amount being transferred, equating to £2000 for every £100,000 you transfer) and our transaction charges are significantly lower (up to £25 for every payment you make). What’s more your dedicated currency expert will help you choose the right moment to transact your money, which is important because if you get this right it will save you significantly more than a comparative exchange rate ever would.

How safe is my money?

Very safe. We take the security of client funds very seriously. We comply with all anti-money laundering procedures to protect our business from the proceeds to crime, terrorist financing and money laundering. We are authorised by the Financial Conduct Authority under the Payment Services Regulations 2009 for the provision of payment services. We are also regulated by HM Revenue & Customs (HMRC) as a licensed Money Service Business (MSB). 

Is dealing with you going to take up much of my time?

It takes less time than you think. You can open a trading facility in less than 5 minutes either online or by phone and once open, our currency experts will proactively update you so you are always kept abreast of the right news at the right time.

Why should I use Halo Financial rather than my bank?

We make it easier and cheaper to make a foreign exchange transaction compared to a bank. When you deal with us, you’re dealing with people who understand your concerns. Whether you’re a private individual needing the personal touch to get the best exchange rate or a business needing a new hedging strategy, we have the products; provide the rates and quality service that you won’t receive from a bank.
 
Any other questions?

If you have a Business enquiry please call us on +44 (0)20 7350 5470 or if you have an Individual personal enquiry please call +44 (0)20 7350 5474

You can also get in touch using our contact form.

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