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High five! Halo Financial awarded Feefo gold trusted service for fifth time in 2019

Published: Tuesday 05 February 2019

Currency specialist, Halo Financial, has won the Feefo Gold Service Award for the fifth year in a row. The award is an independent seal of excellence rated by real customers that recognises businesses for delivering exceptional experiences.
Real reviews from real clients

Created by Feefo, Trusted Service is awarded only to those businesses that use Feefo to collect genuine reviews and insights. Those that meet the high standard, based on the number of reviews they have collected, and their average rating, receive the award. A badge of honour, this accreditation remains unique, as it is based purely on the interactions with real customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’ commitment to outstanding service.
Strict criteria

To win the award for the fifth time, Halo Financial met the criteria of collecting at least 50 reviews between 1st January 2018 and 31st December, 2018, with a Feefo service rating of between 4.5 and 5.0. Some of the recent comments about Halo from all the 966 reviews on Feefo include:
“A halo for HALO! I have used Halo for all my overseas fund transfers for 2 years, and cannot recommend them highly enough. Friendly, incredibly efficient service, fast, reliable and consistently good rates.”
“In my experience Halo offer one of the most competitive money transfer rates in the market and, at the UK end, the transaction is usually completed with monies paid offshore within just two hours. Fantastic.”
Halo Financial’s Managing Director, Gavin Herridge, commented: “We’re thrilled to receive this award from Feefo. It recognises how hard we’ve been working to give great experiences to all our customers, who are the most important judges of what we do and our valued advocates.
“We’re committed to delivering the highest quality of service, so it’s important for us to listen, understand and respond to all our customers. Feefo enabled us to consistently improve throughout 2018 and now we’re looking forward to another successful year ahead.”
Congratulating Halo Financial on winning this year’s award, Matt West, CEO at Feefo, commented: “The Trusted Service award has always been about recognising those companies that excel beyond the norm. This year we’ve seen many remarkable businesses leveraging the full potential of Feefo to provide outstanding levels of experience for their customers – and rightly being awarded our most prestigious accreditation. I’m looking forward to the continual success of the businesses that work in partnership with us throughout 2019.”
– ENDS –
About Halo Financial

Halo Financial is a leading UK foreign exchange brokerage, offering a comprehensive range of services to individuals and businesses since 2005. We work closely with our professional partners to offer a broad range of business services to our clients.

Halo prides itself on offering a flexible and personalised approach for every client, simplifying the seemingly complex foreign exchange market to maximise savings in currency transactions, protect against currency risk and make money go further. Staffed by qualified technical analysts, the company is authorised by the Financial Conduct Authority and HM Revenue and Customs.
“Excellent”, “Reliable”, “Professional”, “Knowledgeable”, and “Helpful”– just some of the great feedback received as a Feefo.com Gold Trusted Service Provider. The team at Halo is proud that customers rate their services so highly and are happy to recommend to others. The company is always striving to provide the best possible service and innovate services and products in line with clients’ ever-evolving needs.

In addition to the Feefo Awards, Halo Financial won Best Customer Focus category in the 2016 Best Business Awards, OPP Gold for Best Supporting Service, the Gold Award for Financial Support and Innovation from Relocate Magazine, Commendations in the Consumer Moneyfacts Awards four years in a row, and was shortlisted for Best Money Transfer Provider in the 2018 British Bank Awards.

Media contacts: Rachael Kinsella

mediaenquiries@halofinancial.com │+44 (0)20 7350 5473 │www.halofinancial.com
About Feefo
Feefo is a disruptive global technology company empowering brands to make smarter decisions and improve consumer experiences by leveraging the full potential of real customer reviews.
Feefo is a reviews and customer insights technology company that provides businesses with the tools to collect real, purchase-verified reviews and insights. Working with over 3,500 clients, Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction, in order to increase consumer confidence and enable businesses to make smarter business decisions.
Feefo’s cutting-edge review platform is trusted by more than 3,500 brands including Next, Vauxhall, Expedia, JCB and Thomas Cook, who rely on it to supply smart insights that transform their ability to market, sell and build more rewarding relationships with customers.
A trusted partner of Google, Feefo’s technology and consultancy team possesses unique expertise and business insight, enabling brands to employ cutting-edge innovation that optimises the delivery of digital marketing and advertising.



Average Customer Rating:
Independent Service Rating based on verified reviews. Read all reviews
Very good online tools, very professional advice, ...
20th Feb
"Great service!"
Wonderful service, as always! A very cost effectiv...
16th Feb
The trade was fixed very quickly and efficiently w...
16th Feb
Efficient and pleasant to deal with.
Janet Hibbert - 16th Feb
I do not6 wish to comment to a third party.
Ralph Scott - 2nd Feb
"Very quick response to emails and always very pleasant and friendly."
I have been dealing with Halo Financial since 2015...
Rajinder Mahal - 30th Jan
This is the third time I've used Halo for an inter...
29th Jan
"Only use Halo!"
Simple, friendly, reliable service that I’ve been ...
Mr Paul Willetts - 26th Jan
"A halo for HALO!"
I have used Halo for all my overseas fund transfer...
Christine Laird - 23rd Jan
Consistently efficient service, highly recommended...
Sarah Fry - 16th Jan
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