Currency specialist, Halo Financial, has won the Feefo Gold Service Award for the fifth year in a row. The award is an independent seal of excellence rated by real customers that recognises businesses for delivering exceptional experiences.
Real reviews from real clients
Created by Feefo, Trusted Service is awarded only to those businesses that use Feefo to collect genuine reviews and insights. Those that meet the high standard, based on the number of reviews they have collected, and their average rating, receive the award. A badge of honour, this accreditation remains unique, as it is based purely on the interactions with real customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’ commitment to outstanding service.
To win the award for the fifth time, Halo Financial met the criteria of collecting at least 50 reviews between 1st
January 2018 and 31st
December, 2018, with a Feefo service rating of between 4.5 and 5.0. Some of the recent comments about Halo from all the 966 reviews on Feefo include:
“A halo for HALO! I have used Halo for all my overseas fund transfers for 2 years, and cannot recommend them highly enough. Friendly, incredibly efficient service, fast, reliable and consistently good rates.”
“In my experience Halo offer one of the most competitive money transfer rates in the market and, at the UK end, the transaction is usually completed with monies paid offshore within just two hours. Fantastic.”
Halo Financial’s Managing Director, Gavin Herridge,
commented: “We’re thrilled to receive this award from Feefo. It recognises how hard we’ve been working to give great experiences to all our customers, who are the most important judges of what we do and our valued advocates.
“We’re committed to delivering the highest quality of service, so it’s important for us to listen, understand and respond to all our customers. Feefo enabled us to consistently improve throughout 2018 and now we’re looking forward to another successful year ahead.”
Congratulating Halo Financial on winning this year’s award, Matt West, CEO at Feefo
, commented: “The Trusted Service award has always been about recognising those companies that excel beyond the norm. This year we’ve seen many remarkable businesses leveraging the full potential of Feefo to provide outstanding levels of experience for their customers – and rightly being awarded our most prestigious accreditation. I’m looking forward to the continual success of the businesses that work in partnership with us throughout 2019.”
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About Halo Financial
Halo Financial is a leading UK foreign exchange brokerage, offering a comprehensive range of services to individuals and businesses since 2005. We work closely with our professional partners to offer a broad range of business services to our clients.
Halo prides itself on offering a flexible and personalised approach for every client, simplifying the seemingly complex foreign exchange market to maximise savings in currency transactions, protect against currency risk and make money go further. Staffed by qualified technical analysts, the company is authorised by the Financial Conduct Authority and HM Revenue and Customs.
“Excellent”, “Reliable”, “Professional”, “Knowledgeable”, and “Helpful”– just some of the great feedback received as a Feefo.com Gold Trusted Service Provider. The team at Halo is proud that customers rate their services so highly and are happy to recommend to others. The company is always striving to provide the best possible service and innovate services and products in line with clients’ ever-evolving needs.
In addition to the Feefo Awards, Halo Financial won Best Customer Focus category in the 2016 Best Business Awards, OPP Gold for Best Supporting Service, the Gold Award for Financial Support and Innovation from Relocate Magazine, Commendations in the Consumer Moneyfacts Awards four years in a row, and was shortlisted for Best Money Transfer Provider in the 2018 British Bank Awards.
Media contacts: Rachael Kinsella
email@example.com │+44 (0)20 7350 5473 │www.halofinancial.com
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