Halo Financial – EU Clients
Last reviewed – 25 February 2025.
For clients residing in the EU, we use Currencycloud as our payment provider. Currencycloud have regulatory licences in the EU and the rest of the world.
The following services are provided via Currencycloud: Client onboarding, currency conversion and onward payments.
Regulatory Information
If you are located in the European Economic Area, payment services are provided by Currencycloud B.V a company incorporated in the Netherlands under company registration number 72186178. Currencycloud B.V. is registered and authorised by De Nederlandsche Bank N.V. under Directive 2009/110/EC (“E-money Directive”) and Directive (EU) 2015/2366 (“PSD2”) for issuing of electronic money and the provision of payment services with DNB registration number R142701.
Safeguarding statement
When funds are posted to your account, in line with regulatory requirements, the regulated [payment/e-money] institutions who we work with safeguard your funds. This means that the funds shown in your payment account or e-wallet are held at reputable banks or covered by an insurance policy, and most importantly, are protected for you in the event of our partner [e-money/payment] institutions’, or our, insolvency. Our partners stop safeguarding your funds when the money has been paid out of your account to your beneficiary’s account. If you require a breakdown of the exact amounts of funds you have safeguarded at each of our [e-money/payments partners] at a particular point in time, please do not hesitate to contact us.
